Support
Questions, problems, or feedback about Kikko? You're in the right place.
Contact us
Email is the fastest way to reach us. You'll get a reply from Luca, Kikko's founder, usually within one to two business days.
hello@kikko.aiWhen reporting a problem, it helps to include the email address of your Kikko account and, if you can, what you were doing when things went wrong.
Quick answers
What is Kikko?
Kikko is an AI parenting assistant that turns school emails, flyers, photos, and messages into one shared family calendar with smart reminders. You forward or snap whatever the school sends, and Kikko extracts the dates, deadlines, and things to bring - then reminds you before they matter.
How does Kikko work?
You send information to Kikko in whatever form it reaches you: forward a school email to your family's private Kikko address, share a message or PDF from any app, snap a photo of a flyer, or just type it in chat. Kikko turns it into a clear event card - what, where, when, who it's for, and what to bring - with the original attached, and adds it to a calendar your whole family shares.
What can Kikko capture events from?
Forwarded emails, messages shared from apps like WhatsApp, photos of paper flyers, PDFs, and anything you type or dictate in chat. If a date, deadline, or to-bring list reaches you in any of those forms, Kikko can turn it into a calendar event.
Which devices does Kikko work on?
Kikko is live on the web at app.kikko.ai and works on any device with a browser, including Android phones. A native iPhone app is coming soon - you can leave your email on kikko.ai to get notified when it launches.
How much does Kikko cost?
Kikko comes with a 14-day free trial, no card required. After that, Kikko Plus costs €9.99 per month or €79.99 per year. One subscription covers your whole family, and if it ever lapses your calendar and data stay viewable - you're never locked out of your own information.
Is my family's data private?
Yes. Your family's data is stored in the EU (Frankfurt, Germany) and handled under the GDPR. The AI provider is contractually barred from training on your content. There's no advertising, no selling of data, and no cross-site tracking, and you can export or delete everything yourself in the app at any time.
Who is Kikko for?
Busy parents juggling school, sports, and activities for one or more kids - especially families where information arrives scattered across emails, group chats, and paper flyers. Both parents (and grandparents or caregivers) can share the same family calendar.
How is Kikko different from a shared calendar?
A shared calendar shows events someone already typed in. Kikko does the typing for you: it reads the school email, the flyer photo, or the WhatsApp message and creates the event itself, with reminders and the original source attached. It also answers questions like "What does Emma need tomorrow?" from your family's real schedule.
Does Kikko understand languages other than English?
The app's interface is in English, but Kikko's AI can read and extract events from school emails and flyers written in many languages - useful for international and expat families.
Helpful links
- Open the Kikko app - sign in or start your free 14-day trial
- Help Center - step-by-step guides for every part of Kikko, with screenshots
- Guides on the blog - practical how-tos for getting the most out of Kikko
- Privacy policy - how we handle your family's data
- Terms of service